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E-Business Suite Steps To Remove / Disable Personalizations In OA Framework After Defined Personalizations Cause Java Error 'oracle.apps.fnd.framework.OAException' During Login, Page Display, Or Notification Access (Doc ID 304670.1)

Last updated on FEBRUARY 12, 2024

Applies to:

Oracle Internet Expenses - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Oracle Payables - Version 12.2.12 to 12.2.12 [Release 12.2]
Oracle Applications Framework - Version to 12.2 [Release 11.5.10 to 12.2]
Oracle Internet Expenses - Version 12.2.12 to 12.2.12 [Release 12.2]
Oracle Internet Expenses - Version 12.2.9 to 12.2.9 [Release 12.2]
Information in this document applies to any platform.


E-Business Suite Applications Framework, OA Framework related issues





After users define Personalizations in E-Business Suite OA Framework related pages, they receive errors during login, page display, or notification access.


For example:


The errors received after creating personalizations in an OA Framework page may include an error stack like the following:

Exception Details.
oracle.apps.fnd.framework.OAException: Could not create Java class: (inherit) associated with region: (PersonalizeCell). This is probably because the class name is wrong or not included in project.
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.processErrors(
at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(
at _pages.__oa._jspService(
at weblogic.servlet.jsp.JspBase.service(
at weblogic.servlet.internal.StubSecurityHelper$
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(
at weblogic.servlet.internal.ServletStubImpl.execute(
at weblogic.servlet.internal.TailFilter.doFilter(
at weblogic.servlet.internal.FilterChainImpl.doFilter(
at oracle.apps.jtf.cabo.interceptor.JTFWrapperFilter.doFilter(
at weblogic.servlet.internal.FilterChainImpl.doFilter(
at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(
at weblogic.servlet.internal.RequestDispatcherImpl.forward(
at weblogic.servlet.jsp.PageContextImpl.forward(


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In this Document
 Method 1 - Using responsibility Functional Administrator > Personalization (OA Framework 5.10+)
 Method 2 - Temporarily disable all Personalizations
 Method 3 - Temporarily disable all Personalizations when unable to login
 Method 4 - Removing personalization document in the database using JDR_UTILS package

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