G-Invoicing: Enterprise Command Center (ECC) Dashboard Shows Incorrect Requesting and Servicing Group Names for Orders.
(Doc ID 3047332.1)
Last updated on SEPTEMBER 18, 2024
Applies to:
Oracle Project Billing - Version 12.2.8 and laterInformation in this document applies to any platform.
Symptoms
ECC Dashboard shows incorrect Requesting and Servicing Group Names for Orders.
Currently, the Requesting and Servicing Group Names for Orders are displayed as the General Terms and Conditions (GT&C) group names which is wrong.
They should be displayed as the Order's group name.
Reproducible Steps
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1. Create an Order with Requesting and Servicing Group Names that are different from GT&C Group Names.
2. Pull the Order into EBS.
3. Run ECC Incremental load.
4. Navigate to ECC Dashboard.
5. Observe that both Servicing and Requesting Group Names for the Order are showing as the GT&C's group names, not the Order's group names.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |