R12: AP: Cancelled Invoice Appears in the Un-Submitted Invoices Section in iSupplier
(Doc ID 3048064.1)
Last updated on SEPTEMBER 17, 2024
Applies to:
Oracle Payables - Version 12.0.0 and laterOracle iSupplier Portal - Version 12.0.0 and later
Information in this document applies to any platform.
Symptoms
iSupplier invoice cannot be canceled and appearing in unsubmitted invoice section
STEPS
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The issue can be reproduced at will with the following steps:
1. iSupplier portal > Finance tab > View Invoices
2. Select invoice , View status unsubmitted
3. Click Cancel button
4. Receive confirmation "Invoice has been cancelled"
5. Re-query again the invoice. The status is still unsubmitted and still can do cancellation and get the same confirmation as above capture screen
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |