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Item Rules Update Value Of User Defined Attribute To NULL Though Specific Assignments Are Defined In Rule Criteria (Doc ID 3048715.1)

Last updated on SEPTEMBER 23, 2024

Applies to:

Oracle Product Hub - Version 12.2.11 and later
Information in this document applies to any platform.

Symptoms

Item rules which have to assign mandatory values based on another Item attribute show NULL values.
 
STEPS
1. Development manager > Item catalog > Advanced search
2. Query for item > Update the item user defined attribute "CategoryCode" > See Level1, Level2 are either assigned or sometimes NULL.

Rules have been define for Level1 to be assigned based on user defined attribute "CategoryCode"
and Level2 should be assigned based on PM Category, Level1. However, don't see the rules triggered all the time.
 
Workaround
Delete the Rules and enable it again. It works sometimes.

Cause

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In this Document
Symptoms
Cause
Solution
References


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