No Data Visible On Settlement And Credits Search Pages Within Funds Capture Process Manager Workbench (Doc ID 3049537.1)

Last updated on OCTOBER 14, 2024

Applies to:

Symptoms

The search function within the SETTLEMENTS and CREDITS tabs of the Funds Capture Process Manager workbench is not returning expected results.

The SETTLEMENTS and CREDITS pages do not fetch any records, even though users pass a valid date range in the search parameters.

Data and status are visible only on the HOME and SETTLEMENT BATCHES pages.



Steps to reproduce:

The issue can be reproduced at will with the following steps:
1. Log into the Oracle Applications with "Funds Capture Process Manager" responsibility.
2. Click on the SETTLEMENTS or CREDITS tabs.
3. Enter a valid date range in the search parameters.
4. Observe that no data is displayed on the SETTLEMENTS or CREDITS page.

Cause

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