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Create_k_service_line FAILURE OKC_CONTRACTS_REQUIRED_VALUE (COL_NAME=SUBSCRIBER Party Role (HEADER)) (Doc ID 3049572.1)

Last updated on SEPTEMBER 27, 2024

Applies to:

Oracle Service Contracts - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

Reprocessing of the Sales Order completed with below error

ERROR
-----------------------
Create_k_service_line FAILURE Invalid value for the column RLE_CODE.
Create_k_service_line FAILURE OKC_CONTRACTS_REQUIRED_VALUE (COL_NAME=SUBSCRIBER Party Role (HEADER))

STEPS
-----------------------
1. Create sales order using Order Management responsibility
2. Merge order lines into existing contract/order
3. Run reprocess order Program from Service Contracts Management responsibility
4. Reprocess Order concurrent program is completed with error

Cause

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In this Document
Symptoms
Cause
Solution
References


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