G-Invoicing Order Push Process Failed Due to Intragovernmental Transactions (IGT) Error "orderSrv.programOfficialSrv.phoneNbr may not be null" (Doc ID 3050358.1)

Last updated on SEPTEMBER 30, 2024

Applies to:

Symptoms

A G-Invoicing Order is rejected by servicing side, but the Order push process failed due to Intragovernmental Transactions (IGT) errors:

Steps to reproduce:

1. Create order in G-Invoicing system and interface
2. Associate project and update Agreement level
3. Submit the order for approval process
4. During the push to G-Invoice process, error occurs

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.