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Error APP-BEN-92968 Occurs When Attempting To Process Life Event (Doc ID 3050391.1)

Last updated on OCTOBER 04, 2024

Applies to:

Oracle Advanced Benefits - Version 12.2.12 and later
Information in this document applies to any platform.

Symptoms

While enrolling in benefits through an adHoc Life Event, seeing the following error:

    APP-BEN-92968: You Have Elected To Enroll In 2 Medical Plans.
                             The Maximum Allowed Is 1 (PLAN_OPTION_NAMES = <comp object 1>, <comp object 2>)




The issue can be reproduced at will with the following steps:

1. Currently enrolled in plan 1
2. Becomes ineligible for plan 1 and eligible for plan 2
     - Change is made through adHoc Life Event.
3. When navigating to US Super HRMS Manager > People > Benefits Service Center > Desktop Activities > Enrollment Form   
     and when trying to save enrollments in life event, see the above error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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