G-Invoicing: An Order Modification Fails With Error "Field <field name> contains invalid character(s)" When Pushed to G-Invoicing (Doc ID 3051160.1)

Last updated on OCTOBER 10, 2024

Applies to:

Symptoms

When an order modification is pushed to G-Invoicing, it fails with the error below:

Reproducible Steps
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1. Order is approved on Servicing side.
2. Order is pushed to G-Invoicing by running the "Intragovernmental Orders Interface Program".
3. Order is updated by Requesting and shared with Servicing.
4. Pull order on Servicing side and execute the ECC (Enterprise Command Center) load program.
5. Perform order modification update.
6. After the update is completed, the order is pushed to G-Invoicing again by running the "Intragovernmental Orders Interface Program".
The order modification fails this time and the response XML shows the error:

     Field <field name> contains invalid character(s).

Cause

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