Charge Amount Is Diffefent in Sales Order and Invoice Due to Rounding (Doc ID 3051298.1)

Last updated on OCTOBER 03, 2024

Applies to:

Symptoms

An invoice had the wrong rounding price.

User creates an order with an unit and some charges in the adjustment sections. The charge is cut out fee at 5$. In the modifier and in the order, the price is indeed 5$. In the AR line interface, it was 5.01$. So the customer were charged 5.01$ times 2 units.

The issue can be reproduced with following steps
1. Order Management Super User responsibility
2. Navigate to Sales Order form
3. Enter a new order and progress it til invoice
4. Check the discount amount

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.