Error "There are either Open Sales Order lines, Pending Delivery Transactions or Incoming Supply" When Updating Item Status To Inactive Due To Open Cycle Count Records In Inactive Organizations (Doc ID 3052133.1)

Last updated on OCTOBER 07, 2024

Applies to:

Symptoms

Cannot change Item Status to Inactive when Item status is controlled at Master when Item status is controlled at Master organization. There are multiple organizations that have been inactivated, but still have pending cycle count transactions.
 
ERROR
There are either Open Sales Order lines, Pending Delivery Transactions or Incoming Supply
 
STEPS
1. Inventory > Items > Master items > Query for the item
2. Update status to Inactive > See error.

Cause

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