11i: Debrief Error: FRM-41830: List of Values contains no entries (Doc ID 305240.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Field Service - Version 11.5.9 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 19-Jun-2013***


Symptoms

In the Arabic version of the Debrief form, when selecting the 'Service Activity Code' LOV the following FRM message is displayed:
"FRM-41830: List of Values contains no entries."

Steps:
(R) Field Service Manager
(N) Field Service Dispatcher > Debrief
1. Query a task with 'Working' Status
2. Select Material Tab
3. Select LOV on 'Service Activity Code' field
4. Receive FRM message 'List of values contains no entries'

Due to this, you are unable to debrief Material Lines.
It is expected that the user could select a Service Activity Code from the LOV.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms