E-Kanban Is Very Slow And Unresponsive (Doc ID 3052622.1)

Last updated on NOVEMBER 01, 2024

Applies to:

Symptoms

E-Kanban Card Summary search is very slow and it has performance issue.

E-Kanban menus are freezing and being very slow. We are getting connection errors as well.
There seems to be slowness to load data in the dashboard. When the user tries to search for item in an org. it is taking a lot of time to load.


The issue can be reproduced at will with the following steps:
1. Choose ekanban Super user responsibility
2. Navigation: Home > Select Summary tab > Enter Item in search criteria
3. Click 'Go'
4. Observe that search takes more than 1.5 minutes to bring up the kanban summary results.

Cause

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