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Proxy User Is Unable to View the Question Comments on Notification Page (Doc ID 3052623.1)

Last updated on OCTOBER 11, 2024

Applies to:

Oracle Self-Service Human Resources - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

When opening the notification, proxy user is unable to view the information requested comments on notification response section, question field.




The issue can be reproduced at will with the following steps:

1. Log in as proxy user.

2. Open workflow notification > Click on Request Information button.

3. Select an workflow participant.

4. Enter comments on "Information Requested" field and Submit.

5. Login as participant > Open the notification > Noticed that "Question" comments are missing.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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