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Download Files Related To A Work Order In Excel Format, Those File Are Downloaded But With Jsp Extension (Doc ID 3052810.1)

Last updated on NOVEMBER 01, 2024

Applies to:

Oracle Enterprise Asset Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms


Download files related to a work order in excel format, those file are downloaded but with jsp extension.

expect download files related to a work order in excel format, those files must be downloaded to match file extension in the work order


The issue can be reproduced at will with the following steps:
1. Login into Maintenance Super User responsibility
2. Work Orders > All > search for work order.
3. Try to download files related to the work order.
4. files extension don't match once downloaded.



Cause

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In this Document
Symptoms
Cause
Solution
References


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