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Unable to update existing PO in Buyer Work Center via 'Update with Excel' option (Doc ID 3053088.1)

Last updated on DECEMBER 10, 2024

Applies to:

Oracle Purchasing - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

Error encountered when using "Update with Excel" in Buyer Work Center for Orders

ERROR
-----------------------
"System failed to generate the document. Please contact your system administrator."

The issue can be reproduced at will with the following steps:

1. Purchasing responsibility
2. Navigation >Buyer Work Center > Orders
3. Search PO
4. 'Select Order: Update with Excel' > Go
5. Error "System failed to generate the document. Please contact your system administrator." prompted


Cause

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In this Document
Symptoms
Cause
Solution
References


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