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For Item CONTRACT_STATUS, the Value for LOV_NAME is Different in Authoring and Search Form (Doc ID 3053137.1)

Last updated on OCTOBER 17, 2024

Applies to:

Oracle Service Contracts - Version 12.2.11 and later
Information in this document applies to any platform.

Symptoms

Find that in contract authoring form, when looking at Diagnostics >> Properties for Item CONTRACT_STATUS, the Value for lov_name is MASS_CHANGE_STATUS, however, when the same is done in the search form, the Value for lov_name is NEW_STATUSES.

STEPS
-----------
1. Using Service contract manager responsibility, search for a contract in Entered status, right click Change status.
2. While cursor is on New Status, perform the following:
Help >> Diagnostics >> Properties >> Item
Object: Item
Object 1: CONTRACT_STATUS
Object 2: STATUS1
Property: Lov Name
Value: NEW_STATUSES

3. Try the same from within a contract.
4. Open a contract in Entered status.
5. Tools >> Change Status.
6. While cursor is on New Status, perform the following:
Help >> Diagnostics >> Properties >> Item
Object: Item
Object 1: CONTRACT_STATUS
Object 2: STATUS1
Property: Lov Name
Value: MASS_CHANGE_STATUS

The Value is different in both cases.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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