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Unable To Switch The Responsibility In Mobile Field Service App (Doc ID 3053365.1)

Last updated on OCTOBER 20, 2024

Applies to:

Oracle Mobile Field Service - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

In Mobile Field Service App (MFS) the users are not able to switch from one mobile responsibility to another.The issue is present only in iOS, not in Android.

The issue can be reproduced at will with the following steps:
1. Log into MFS from iOS device.
2. Go to Preferences and click Switch.
One responsibility is displayed.
The application stops working and hangs there until it is closed and reopened.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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