Final Close is Posting Wrong Encumbrances (Doc ID 3053919.1)

Last updated on OCTOBER 21, 2024

Applies to:

Symptoms

When the customer is finally closing a Prism document in Oracle, the amount billed is not being taken into consideration when calculating the amount to de-obligate.
The de-obligation is exceeding the amount outstanding which is creating an outage because the PO and GL modules do not match.
The user is expecting amount billed to be de-obligated for finally closed PO.

 
The issue can be reproduced at will with the following steps:
1. Login to Purchasing Respsonbility
2. Purchase Order Summary
3. Query the PO  
4. Go to tools > Finally Close 

Cause

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