Install Base Transaction Error "Customer Item Instance Reference Is Not Entered For Non Serialized Item In Inst Details" (Doc ID 3054710.1)

Last updated on OCTOBER 25, 2024

Applies to:

Symptoms

After Resubmit Interface Process see following errors struck in Installed base

ERROR
-----------------------
Customer item instance reference is not entered for the Non Serialized item in Installation Details.


The issue can be reproduced at will with the following steps:
1) Oracle Installed Base Admin responsibility
2) Open the Transaction Errors Processing form
3) Query with the transaction id XX
4) Select the Process Flag just to the left of the error
5) Navigate to Others -> Requests.
6) Submit the concurrent program "Resubmit Interface Process" with parameter Selected

Changes

Cause

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