G-Invoicing: Get Unexpected Error When Submitting or Cancelling a Change Made on an EZ Agreement (Doc ID 3054865.1)

Last updated on OCTOBER 23, 2024

Applies to:

Symptoms

After making a change to an existing 7600EZ Agreement, get "Unexpected Error" when clicking the "Submit" or "Cancel" button:

Steps
======
1. Create an agreement in EZ GTC (General Terms and Conditions).

2. Update the agreement. Click on Additional EZ Agreement Attribute and click the Go button.

3. Get the 'Unexpected Error' when performing any of the actions below:
    3.1 Update the attribute related details and click Apply.
    3.2 Click the Cancel button to cancel the changes made.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.