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R12: ECC: When Accessing Order Tab From the IPROC ECC Dashboard the Following Error Occurred: "Exception : No live SolrServers available to handle this request" (Doc ID 3055178.1)

Last updated on OCTOBER 30, 2024

Applies to:

Oracle Enterprise Command Center Framework - Version 12.2.12 and later
Information in this document applies to any platform.

Symptoms

 Getting below error while navigating in Enterprise Command Center (ECC) :

ERROR
-----------------------
ERROR o.e.w.c.i.d.e.IRRestExceptionHandler - Exception : No live SolrServers available to handle this request
org.apache.solr.client.solrj.SolrServerException: No live SolrServers available to handle this request
  at org.apache.solr.client.solrj.impl.LBSolrClient.request(LBSolrClient.java:346) ~[solr-solrj-8.8.2.jar:8.8.2 a92a05e195b775b30ca410bc0a26e8e79e7b3bfb - mdrob - 2021-04-06 16:37:18]
  at org.apache.solr.client.solrj.impl.BaseCloudSolrClient.sendRequest(BaseCloudSolrClient.java:1171) ~[solr-solrj-8.8.2.jar:8.8.2 a92a05e195b775b30ca410bc0a26e8e79e7b3bfb - mdrob - 2021-04-06 16:37:18]
  at org.apache.solr.client.solrj.impl.BaseCloudSolrClient.requestWithRetryOnStaleState(BaseCloudSolrClient.java:934)


The issue can be reproduced at will with the following steps:
1. Login to ECC Developer Responsibility
2. Navigate to -> Home -> Procurement -> Order Details

Changes

 The heapsize for eccManaged was set as 8GB.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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