My Oracle Support Banner

R12:OIE: Internet Expense Report Activites Stuck At AME Approval Process/Block Even After Manager Approval (Doc ID 3055958.1)

Last updated on OCTOBER 28, 2024

Applies to:

Oracle Internet Expenses - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

Expense Report Workflow is stuck in Block status even after Manager Approval.The child process(AME Request Approval Process) triggered is in Deferred status after Manager approves it and the parent process(AP Standard Expense Report Process)

EXPECTED BEHAVIOR
-----------------------
Expect the Expense Report to complete.

STEPS TO REPRODUCE
-----------------------
The issue can be reproduced at will with the following example steps:

1. Internet Expense Report is submitted.

2.The child workflow AP Standard Expense Report Process stays at AME Approval Process/Block

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.