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G-Invoicing: 7600EZ: 'Requesting Group' Parameter Needs to Be Added to the Hook Package PA_CLIENT_EXTN_IGT_CUST, Procedure Return_Customer_Num (Doc ID 3056195.1)

Last updated on OCTOBER 29, 2024

Applies to:

Oracle Project Billing - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

Customer Number and Customer Name on Servicing side are derived from the client extension PA_CLIENT_EXTN_IGT_CUST, procedure Return_Customer_Num.
This procedure currently takes 3 parameters: Order Number, Order ID and ALC Code.

Since 7600EZ doesn't have order associated, it is not possible to create Agreements for 7600EZ for customers that have the same Agency Location Code (ALC)
but with different Requesting Groups.  Therefore, 'Requesting Group' parameter needs to be added in the procedure Return_Customer_Num to derive customer information.

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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