Update Subledger Accounting Balances Program Performance Issue
(Doc ID 3056547.1)
Last updated on NOVEMBER 13, 2024
Applies to:
Oracle Receivables - Version 12.2 and later Information in this document applies to any platform.
Symptoms
Attempting to run Update Subledger Accounting Balances Program and it is taking hours to complete. Some requests may run long and end with the below error:
An internal error has occurred in the program xla_balances_calc_pkg.lock_bal_concurrency_control. ORA-01555: snapshot too old: rollback segment number XX
Responsibility: Receivables Manager Navigation: Control > Requests > Run > Single Request
1. Submit New Request 2. Choose "Update Subledger Accounting Balances" from the requests list 3. Provide parameters 4. Submit the request
TKPROF shows the following to be the most expensive query:
Changes
No changes
Cause
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