R12: OIE: Expense Report Are Auto Approved If No Response From Approvers And Timed Out (Doc ID 3057276.1)

Last updated on NOVEMBER 04, 2024

Applies to:

Symptoms

Expense report getting auto approved after timeout.

STEPS
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The issue can be reproduced at will with the following steps:
1) Submit an expense report with AME enabled.
2) Parent workflow is created. It in turn spawns child workflow AME process "AME Approval Process" which in turn sends a Request Approval from Approver Notification to a manager determined by AME
3) No manager response is given in two time out periods.
4) The first child workflow process closes with a result of NO_RESPONSE
5) A second child workflow AME process "AME Approval Process" which in turn sends a Request Approval from Approver Notification to a manager determined by AME
6) Again no manager response is given in two time out periods.
7) The Expense report is Auto approved.

Changes

Cause

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