General Ledger Journal Entry Journal Approval Submission Errors 'APPROVE_BATCH.start_approval procedure raised unhandled exception'
(Doc ID 3057838.1)
Last updated on DECEMBER 06, 2024
Applies to:
Oracle General Ledger - Version 12.1 and laterInformation in this document applies to any platform.
GLXJEENT
Symptoms
When user attempted to submit a Batch for approval, form gives the error.
APPROVE_BATCH.start_approval procedure raised unhandled exception
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CONTROL.approve_batch procedure raised unhandled exception (WHEN-BUTTON-PRESSED)
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FRM-40735: WHEN-BUTTON-PRESSED trigger raised unhandled exception ORA-06502.
STEPS
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The issue can be reproduced at will with the following steps:
1. Using an Oracle General Ledger Responsibility.
2. Navigate to Journals > Enter and query a journal that needs to be approved.
3. Select the Approve button and the above error is seed as a pop up form error.
Changes
This issue is being seen after upgrade to 12.2.14 or application of the following patches:
R12.AD.C.Delta.16 (Patch 36119925)
R12.TXK.C.Delta.16 (Patch 36117775)
Patch R12.ATG_PF.C.delta.13 (Patch 36034949)
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |