My Oracle Support Banner

Using Employee Self Service Responsibility Can Enter Duplicate Contacts (Doc ID 3058107.1)

Last updated on DECEMBER 02, 2024

Applies to:

Oracle Self-Service Human Resources - Version 12.2 HRMS RUP17 and later
Information in this document applies to any platform.

Symptoms

Users are able to create duplicate contacts from Employee Self-Service without getting a warning or error.

The issue can be reproduced at will with the following steps:
1.Responsibility : Employee Self Service
2.Personal Information
3.Add New Contact with same details as in existing contact
4.No Potential duplicate message displayed as in Core HR



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.