Remaining Balance on Receivables Tab Incorrect in Invoice Details Page after Consolidated Invoice Is Tied Back from Receivables (Doc ID 3058371.1)

Last updated on NOVEMBER 11, 2024

Applies to:

Symptoms

At each consolidated invoice status/stage prior to tieback from Receivables, the Remaining Balance field on the Receivables tab of each underlying draft invoice (that makes up a consolidated invoice) correctly displays
Remaining Balance amount equal to the total invoice amount for the given underlying draft invoice. However, after interfaced to AR and the tieback process is successfully run, the Remaining Balance field on the Receivables
tab of each underlying draft invoice incorrectly displays the entire consolidated invoice balance.

Steps:

1.  In Projects, Consolidated Invoice Number = 2 is created with Invoice Amount = 17500 and the Invoice Status is Accepted in Receivable:

Draft Invoice number = 2, Invoice Amount = 10,000.00

Draft Invoice number = 1, Invoice Amount = 7,500.00

2.  After running PRC: Interface to Receivables (Transferred to Receivable Status) – Remaining Balance field is correct

3.  After running AutoInvoice Import (Transferred to Receivable Status) – Remaining Balance field is correct.

4. After running PRC: Tieback Invoices from Receivables (Accepted in Receivable Status) – Remaining Balance field is not correct. The Remaining Balance field on the Receivables
tab of each underlying draft invoice incorrectly displays the entire consolidated invoice balance.

Cause

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