'Process Move Order for Backordered Materials' - Program Not Triggered Automatically While Ship Confirming Delivery with Staged Delivery Detail (Doc ID 3058536.1)

Last updated on NOVEMBER 12, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR

'Process Move Order for Backordered Materials' didn't trigger automatically in case while Ship Confirming (Partial or Complete Backorder) delivery with staged delivery detail which got created when partial shipping of the original line was done and now split line is pointing to staged delivery detail.

EXPECTED BEHAVIOR

Expect program 'Process Move Order for Backordered Materials' should trigger automatically when back order a line on Shipping Transaction form

STEPS

1. Create Sales Order with line quantity 10
2. Pick release the order
3. Navigate to Shipping Transaction Form
4. In details tab, give Ship quantity - 3, backorder quantity -3 and stage quantity will be 4
5. Ship confirm delivery, for backordered 3 quantity 'Process Move Order for Backordered Materials' will trigger
6. Now quantity 4 that was in stage status, try to ship confirm 2 quantity and remaining 2 in backordered
7. Observe that program 'Process Move Order for Backordered Materials' didn't trigger automatically

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.