ARXCUDCI APP-AR-96282 Error Updating Contact Name For Customer (Doc ID 305968.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 11.5.9 to 11.5.10.3 [Release 11.5.9 to 11.5.10]
Information in this document applies to any platform.
Oracle Receivables - Version: 11.5.9
This problem can occur on any platform.
FORM:ARXCUDCI - Customers

Symptoms

 

Responsibility: Receivables
Navigation: Customers > Standard
and query for customer X. Then open Customer Addresses form and navigate to Contacts tab. Contact 'A' is linked to this address. If you try to change this contact name to 'B' (replace contact name from A with contact name B or choose new contact from LOV) and try to save, you get an error message:

'APP-AR-96282: Error: This record in table HZ_PARTIES cannot be locked as it has been updated by another user.'

Cause

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