R12:AP:APXINWKB Standard Invoice Placed On QTY ORD Hold After Matching to a Purchase Order Which Was Previously Matched to a Prepayment Invoice (Doc ID 3060274.1)

Last updated on JANUARY 13, 2025

Applies to:

Symptoms

A standard invoice which has been matched to a purchase order is being placed on a Qty Ord hold.  The Purchase Order was previously matched to a prepayment invoice.

Steps to reproduce:
1. Responsibility: Purchasing responsibility
2. Navigation: Purchase Orders-Purchase Orders
3. Create a PO with $100
4. Responsibility: Payables Manager
5. Navigation: Invoices-Entry-Invoices
2. Create a Prepayment invoice for $100 and match to the purchase order created in Step 1, and then pay the prepayment.
3. Create a standard invoice for $100 and match it to the same purchase order created in Step 1, then validate the invoice.

The standard invoice is being placed on a Qty Ord Hold despite Order= 100 and Billed = 100.

Cause

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