R12:AP: When Attempting to Update Supplier Bank Account For a Trading Partner it is Not Defaulting As Remit-To Bank Account Name (Doc ID 3060987.1)

Last updated on DECEMBER 03, 2024

Applies to:

Symptoms

 A suppliers banking details were updated but expense reports processed after this update are still showing the old banking details.

The following queries were run to verify the setup:

  -- 2 results (old and new bank information).

When attempting to populate the Remit-To Bank Account Name for this supplier in the Invoice Workbench, the list of values shows both old and new bank details and defaults the old bank details into the form.

STEPS
--------
1) Using a Oracle Payables responsibility.
2) Navigate to Invoices > Entry > Invoices (Invoice Workbench).
3) Enter invoice details for this supplier to create an invoice.
4) Select the list of values (LOV) for the Remit-To Bank Account Name and note both bank accounts shown in the LOV and the old bank account information defaults into the field.

Need is to have the new bank account information default into the field.

Changes

 A suppliers bank account information was updated.

Cause

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