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Assign Product And Services Codes To Prospective Supplier Generate Error:The required setup for Product and Services to work is not complete. Please contact your system administrator. (Doc ID 3061004.1)

Last updated on NOVEMBER 27, 2024

Applies to:

Oracle iSupplier Portal - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

Error occurs when adding products and services to a prospective supplier definition, if the products and services code is 40 characters or greater in length.

ERROR
-----------------------
Error
The required setup for Product and Services to work is not complete. Please contact your system administrator.

 
The issue can be reproduced at will with the following steps:

1. Log in to Oracle Applications.
2. Navigate to Supplier Management Administrator responsibility > Supplier Home.
3. On the Suppliers home page, click the New Supplier Requests link.
4. On the New Supplier Requests page, for one of the suppliers, click the Review icon/link.
5. Scroll down to the Products and Services region, and click the Create button.
6. On the page "Add Products and Services: :(Test products)", for the code "Ax, Py", click the View Sub-Categories icon.
7. On the page "Add Products and Services: Ax, Py :Ax, Py (Test products)" page, select the code "Fz" and click the Apply button.
The error message appears at this point.

Error
The required setup for Product and Services to work is not complete. Please contact your system administrator.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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