R12: ZX: Invoice Validation Returns Error: "DERIVE_PRODUCT_CODE TWE_COMMON: EXCEPTION: ORA-01403: no data found"
(Doc ID 3061780.1)
Last updated on DECEMBER 03, 2024
Applies to:
Oracle Payables - Version 12.0.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to validate one invoice using the Invoice Validation process,
the following error occurs:
The Taxware FND log shows an exception:
ZX.PLSQL.TWE_TAX_USER_PKG.DERIVE_PRODUCT_CODE TWE_TAX_USER_PKG: DERIVE_PRODUCT_CODETWE_COMMON: l_view_name :ASO_TAX_LINES_SUMMARY_V_A
ZX.PLSQL.TWE_TAX_USER_PKG.DERIVE_PRODUCT_CODE TWE_COMMON: EXCEPTION: ORA-01403: no data found
The EBTAX FND log shows another exception:
ZX.PLSQL.ZX_SRVC_TYP_PKG.ptnr_calculate_tax_pvt Incorrect Status returned by ZX_TPI_SERVICES_PKG.call_partner_service. RETURN_STATUS = E
ZX.PLSQL.ZX_SRVC_TYP_PKG.ptnr_bulk_calc_tax_pvt Incorrect Status returned by Ptnr_calculate_tax_pvt. RETURN_STATUS = E
The issue can be reproduced at will with the following steps:
1. Using Payables Manager responsibility
2. Navigate to Other > Requests
3. Click on Single Request
4. Enter Request Name: Invoice Validation
5. Enter Parameters
6. Click Ok
7. Click on Submit
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |