My Oracle Support Banner

G-Invoicing When In The Action History Screen, The Return To Awards Link Does Not Work (Doc ID 3062414.1)

Last updated on DECEMBER 06, 2024

Applies to:

Oracle Contract Lifecycle Management for Public Sector - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

While in G-Invoicing, when in the Action History Screen, the Return to Awards link does not work.

Initially viewed a 7600B report from the main screen.  Then closed the PDF and returned to the main screen. Clicked on the Approved link under "Status" to view the approval chain.  This is the point that the Return to Awards link did not work.  It pulled up the download of the PDF that was previously viewed.  The only way to return to the previous screen was to click on IGT Orders tab at the top of the screen. 


Steps to Reproduce:
1) Using Purchasing/G-Invoicing responsibility, navigate to Buyer Work Center -> Awards -> IGT Orders
2) Click on an Approved Order, then select View 7600B and click Go
3) When the PDF file is brought up, click on View to open the PDF
4) Close the PDF, then click on the Approved link under Status column – this takes you to Action History
5) Now click on the Return to Awards: IGT Orders link
6) Instead of going back to the Award lines, it brings up the 7600B PDF to view again

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.