"Error in line: OE_ORDER_LINES_ALL12345 :Customer is required on a booked order line" When Submitting Charges In The SR Form
(Doc ID 3062635.1)
Last updated on DECEMBER 11, 2024
Applies to:
Oracle Field Service - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
When attempting to submit Charges for a merged Party/Customer in the Service Request form, the following error is displayed.
Errors
Error in line: OE_ORDER_LINES_ALL12345 :Customer is required on a booked order line
Error in line: OE_ORDER_LINES_ALL12345 :Customer is required on a booked order line
Steps
(R) Service
(N) Service Requests > Find/Create Service Requests
Query SR
Click on Charges tab
Click the Submit button
Error above is displayed.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |