My Oracle Support Banner

R12: OIE : iExpense Mobile App Displays Blank Page When Logging in Through STS Tab for SSO Login (Doc ID 3063438.1)

Last updated on DECEMBER 13, 2024

Applies to:

Oracle Internet Expenses - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

When logging into the iExpense mobile application through the STS tab for SSO login, a blank screen with a spinning timer appears and no content is displayed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Open the iExpense mobile application > Go to STS tab
2) Enter the required details and click on Login

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.