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Previously Saved Credit Card Options Show When Paying With a New Credit Card in Oracle iReceivables (Doc ID 3064439.1)

Last updated on JANUARY 22, 2025

Applies to:

Oracle iReceivables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When paying by credit card in iReceivables, the Payment Method = New Credit Card, but the options below that are for 'Previously Saved Credit Card'.   The issue occurs when switching from one customer to another. The first customer has a saved credit card, but the second customer does not.

The user has no option but to exit the application and go back in to pay for the second customer.

Steps to Reproduce:

Responsibility: iReceivables
Navigation: Customer Search

  1. Query a customer and pay an invoice with a saved credit card.
  2. Query a second customer, that has no saved credit cards, and try to pay with a new credit card.  The options shown in the page are for a previously saved card.

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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