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Users Experiencing Issues On ISupplier Server After Patching (Doc ID 3064660.1)

Last updated on DECEMBER 21, 2024

Applies to:

Oracle iSupplier Portal - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

End users are experiencing intermittent issues when responding to notifications within EBS iSupplier Portal:

ERROR
-----------------------
"Unable to generate forwarding URL. Please contact System Administrator for assistance",
"You have encountered and unexpected error. Please contact your System Administrator"

Errors seen in oacore logs: stuck threads : which is more than the configured time (StuckThreadMaxTime) of "600" seconds. Stack trace
oracle.apps.jtf.base.resources.FrameworkException: Error in IAS Cache: null
J2EE JOC-044 An exception is occurring in the method. CacheAccess.put
J2EE JOC-017 The cache is full.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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