My Oracle Support Banner

Create Releases from Sales Agreement is Not Defaulting Order type and Line Item on the Sales Order (Doc ID 3065271.1)

Last updated on DECEMBER 27, 2024

Applies to:

Oracle Order Management - Version 12.2.11 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
1.Create Release from Sales Agreement is not Defaulting Order Type, Ordered Item on the Sales Order Created.

2.Quick Sales Order form is opened instead of Sales Order from when Create Release button is pressed on Sales Agreement Screen.

3. On Sales Agreement form, Create Release at line level invoked via Release Actions (after right click of the mouse), was not automatically creating Sales Order along with selected line(s).

STEPS
-----------------------

1.Sales Agreement > Actions > Create Release is opening Quick Sales Order screen instead of Sales Order form. Data is also not getting Defaulted.
2. Sales Agreement >Line > Release Actions > Create Releases . Observe that Sales Order is not getting created.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.