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Datafix: Sales Order Line In Closed Status But Header In Entered Status (Doc ID 3065364.1)

Last updated on JANUARY 01, 2025

Applies to:

Oracle Order Management - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

Sales Order Line in Closed status but Header in Entered Status


The issue can be reproduced at will with the following steps:
1. Log into Oracle Applications
2. Go to Order Management Super User Responsibility
3. Navigate to MENUPATH > Orders, Returns
4. Open the Sales Order form and Query the Sales Order
5. Notice the order header is in 'Entered' state and sales order line is closed



Cause

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In this Document
Symptoms
Cause
Solution
References


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