On Quick Sales Order Form When Clicking Return Lot And Serial Numbers Tab From Order Header Error:FRM-40105 Unable To Resolve Reference Item ORDER.LINE_SET_ID (Doc ID 3066141.1)

Last updated on JANUARY 06, 2025

Applies to:

Symptoms

When using the Quick Sales Orders form,if the cursor is at the header level and the"Return Lot and Serial Numbers" button is clicked,the system is throwing below errors.since the "Return Lot and Serial Numbers" action is only applicable to return lines containing serial-controlled items.

ERROR
-----------------------
FRM-40105:Unable to resolve reference item ORDER.LINE_SET_ID
FRM-40105:Unable to resolve reference item ORDER.ORDERED_QUANTITY
FRM-40105:Unable to resolve reference item ORDER.ITEM_REVISION.

The issue can be reproduced at will with the following steps:
1.Log in to Order management super user.
2. Navigate to the Quick Sales Orders form.
3.Add the action"Return Lot and Serial Numbers" using the following steps:
Go to Tools > Folder Tools > New (+) > Add**.
Check"Return Lot and Serial Numbers"
Save the changes.
4. Place the cursor on the header and click the 'Return Lot and Serial Numbers' button.

Cause

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