R12: AP: Unable to End Date a Supplier Bank Account in the Supplier Form as the Account Can't Be Found in Search External Bank Account Assignment Form (Doc ID 3066352.1)

Last updated on JANUARY 06, 2025

Applies to:

Symptoms

Attempting to end date a bank branch results in "Getting error as "There Are x Internal and y Supplier/Customer Bank Accounts Associated with this Bank Branch. Please End-Date these Bank Accounts before End-Dating the Bank Branch".
The query from Doc ID: 1965882.1 returns a bank account, but this bank account is not found while querying in the Search External Bank Account Assignment Form form (Suppliers > Search External Bank Account Assignment).
Thus it is not possible to end date this bank account.

Steps
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1. Open Search External Bank Account Assignment form (Suppliers > Search External Bank Account Assignment)
2. Enter search criteria:
Bank Name
Branch Name
3. Click Go to search for any assignments
Note that no rows are returned.

Cause

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