Credit Hold Is Not Getting Applied While Performing "Create Shipment Batches for Fulfillment"
(Doc ID 3066896.1)
Last updated on FEBRUARY 11, 2025
Applies to:
Oracle Order Management - Version 12.2 and laterInformation in this document applies to any platform.
Symptoms
Credit hold is not applied on the sales order lines while performing "Create Shipment Batches for Fulfillment" during pick release when credit limits are breached.
The issue can be reproduced at will with the following steps:
1. Log in to Oracle Applications using Order Management Responsibility.
2. Enable Party Level Global Credit Checking. With Credit Limits set to 10000 USD.
3. Set Credit Check Rule with Level Level Online Credit Checking where un invoiced Orders are included.
4. Set up Credit Checking at Picking.
5. Create a Sales Order with Order Value less than limit set i.e. 10000 USD and progress lines to closure and make sure Auto Invoice Program is not run to close the lines and Invoices are pending in AR Interface.
6. Credit a new order such that total exposure breaches the limit set.
7. Run Create Shipment Batches for Fulfillment program, see credit hold is not applied for new order and Shipment Batches are created.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |