R12:AP:Invoice Is Getting Created In Payables Eventhough It Is Not Saved Or Submitted In iSupplier (Doc ID 3068528.1)

Last updated on JANUARY 26, 2025

Applies to:

Symptoms

Invoice is getting created in Payables even though it is not saved or submitted in iSupplier. When we try to log out of application during invoice creation process in iSupplier,  it would display below pop up message and even after acknowledgement of pop up, invoice is created in AP.

The issue can be reproduced at will with the following steps:

1. Navigate to iSupplier responsibility->Finance->Invoices->Create invoice
2. Enter the PO and line details and quantity to be invoiced
3. Try to logout of application and it would display pop up message "logging out of application will discard all the actions performed so far". Click on OK
4. Relogin to application and verify the invoice status. Status would be In process
5. Navigate to Payables Manager->Invoices->Entry->Invoices
6. Query for the required invoice and verify the invoice is created in AP

Changes

Cause

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