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Autoinvoice Import Program Fails with Error: "ORA-20004: Multiple Zone Trees Were Found" (Doc ID 3068990.1)

Last updated on JANUARY 24, 2025

Applies to:

Oracle Receivables - Version 12 and later
Oracle E-Business Tax - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

When running Autoinvoice Import Program, the following error occurs

 

ERROR:ORA-20004: Multiple Zone Trees were found. Address: SHIP_TO: FRANCE, MONDEVILLE, 14120.


The invoice gets created, but the tax is not calculated


Steps to Reproduce:

Responsibility: Receivables responsibility
Navigation
: Control > Requests > Run

  1. Run Autoinvoice Import Program

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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