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Receive Error Updating Project Setup Data in Self Service Web Apps: "You have encountered an unexpected error. Please contact your System Administrator for assistance" (Doc ID 3069484.1)

Last updated on JANUARY 28, 2025

Applies to:

Oracle Project Planning and Control - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

User receives the following error when trying to update Project setup data in Self Service Web Apps:

You have encountered an unexpected error. Please contact your System Administrator for assistance

 

Exception Details:

oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at
oracle.apps.pa.project.server.ProjectBasicInfoVORowImpl.updateRow(ProjectBasic
InfoVORowImpl.java:1490)
at oracle.apps.fnd.framework.server.OAPlsqlViewRowImpl.callAPI(Unknown
Source)
at
oracle.apps.fnd.framework.server.OAPlsqlViewObjectImpl.callAPI(Unknown Source)
at
oracle.apps.fnd.framework.server.OAPlsqlViewObjectImpl.callAPI(Unknown Source)
at
oracle.apps.pa.project.server.ProjectBasicInfoVOImpl.beforeCommit(Unknown
Source)
at
oracle.jbo.server.DBTransactionImpl.commitInternal(DBTransactionImpl.java:2016
) 

 

Steps to Reproduce

Navigation Project Super User> Projects: Delivery> Project List>
Select project >Setup> Change any field


Cause

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In this Document
Symptoms
Cause
Solution
References


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