The iReceivables Aging Summary Shows Incorrect Invoices After Making and Viewing a Payment (Doc ID 3069736.1)

Last updated on FEBRUARY 19, 2025

Applies to:

Symptoms

After making a payment in Oracle iReceivables and then viewing the payment (View Payment), if the user clicks on the Dashboard tab, selects a specific aging bucket to view transactions in that bucket, the application shows all transactions, regardless of the aging bucket that was selected.

The Account tab should only display the specific transactions from that bucket, but it displays all transactions.

If the user does the same step twice (Click on Dashboard, then the aging), the correct invoices show.

Steps to Reproduce:

Responsibility: iReceivables
Navigation: Customer Search

1. Query a customer, select an invoice, and pay the invoice
2. After paying click on 'View Payment' to view the receipt
3. Click Dashboard to return to the dashboard, expand the Aging
4. Click on specific bucket like 'Current' or '1-30'
5. The resulting Accounts page shows all invoices from all buckets, not just those that make up specific aging link that was selected
6. Click on dashboard again, and then the specific aging bucket, it now shows the invoices that make up that amount for that specific bucket

Changes

No changes

Cause

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