Cannot Cancel or Close Move Order Lines For Component Pick Release / Enable MO Backorder (Doc ID 307000.1)

Last updated on NOVEMBER 16, 2023

Applies to:

Symptoms

SUMMARY
On occasion it is preferred that the entire quantity in a WIP Move Order not be transacted. In the cases where only a portion of the quantity is transacted, the move order line remains open an cannot be cancelled because the Cancel button is greyed out. How can the desired quantity be transacted on a WIP Move Order, the remaining quantity be discarded and the move order closed?

DETAILS
Cannot cancel/close move order lines created by WIP Component pick release related to a discrete job.
The cancel/close option is grayed out on the menu.
The issue can be reproduced at will with the following steps.
Do not want to use backorder as want to cancel the move order line.
Additionally, the backorder option fails with no error.

STEPS #1 - TO ATTEMPT TO CANCEL MOVE ORDER
Goto Inventory > Move Orders > Transact move order form
Query a move order
Choose the Menu Bar > Tools > Cancel/Close line
Cannot cancel/close the line

STEPS #2: - TO CREATE MOVE ORDER FOR COMPONENT
Navigate to WIP > Discrete > Component Pick Release
Perquisites:
a. Assy BOM has push items. Bom supply subinventory is not populated.
b. Inventory in a subinventory that allows ‘reservations’
c. Picking rule defined. Inv > Setup > Rules > Picking

EXPECTED BEHAVIOR
Expect that can cancel move orders for WIP Component Pick Release for items not used.

BUSINESS IMPACT
Due to this issue, users cannot cancel move orders for components that are not used during a WIP
job. Not all components called out on a standard BOM are used, or an alternate is used, for instance
grip length of fasteners. BOM may call for a bolt that is 1.2” long however the structure may
require a bolt that is 1.5” long. We need to be able to cancel the move order line for the short bolt.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.